Terms of Service

These Terms of Service (“Terms”) constitute a binding agreement between you and CREPilot (“CREPilot,” “we,” “us,” or “our”), operated by SunCore Capital LLC, a Florida limited liability company. By creating an account, accessing, or using the CREPilot platform at getcrepilot.com and any associated subdomains (collectively, the “Platform”), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

The Platform is intended for use by commercial real estate professionals, including but not limited to sponsors, brokers, syndicators, developers, and principal investors. By using the Platform, you represent that:

• You are at least 18 years of age and have the legal capacity to enter into binding contracts.
• You are using the Platform in connection with a real-estate investment, advisory, or brokerage business.
• The information you provide is accurate, current, and complete, and will be kept up to date.
• You are not located in, or a resident of, a jurisdiction where use of the Platform is prohibited by law.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@getcrepilot.com if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or that show indicators of misuse.

You agree not to:

• Use the Platform to violate any applicable law, regulation, or third-party right.
• Upload, post, or share content you do not have the right to share, including confidential third-party materials.
• Reverse engineer, decompile, or attempt to extract source code from the Platform, except as permitted by law.
• Attempt to access accounts, tenants, or data not belonging to you.
• Interfere with the Platform's operation, including by introducing malware, scraping at scale, or overwhelming our infrastructure.
• Resell, white-label, or otherwise commercialize the Platform without a written agreement with us.
• Use the Platform to send unsolicited bulk communications or to harass any person.

You retain all rights to the content you upload to the Platform — including offering memoranda, financial models, deal data, investor lists, and broker contacts (“Your Content”). By uploading Your Content, you grant CREPilot a non-exclusive, worldwide, royalty-free license to host, store, process, transform, and deliver Your Content for the sole purpose of operating and improving the Platform on your behalf.

We do not claim ownership of Your Content, do not sell it, and do not share it with other tenants. Tenant data is logically isolated; AI features that process Your Content do so within your tenant scope.

The Platform uses third-party AI providers (including Anthropic) to extract, summarize, and generate documents from Your Content. You acknowledge that:

• AI-generated output is informational and may contain errors, omissions, or hallucinations. Always verify before relying.
• You are responsible for reviewing and approving any AI-generated investor-facing material before sharing it.
• CREPilot is not your financial, legal, or investment advisor. AI output does not constitute financial advice.
• You retain ownership of AI-generated documents created from Your Content within your tenant.

The Platform helps you send communications to investors, brokers, and other contacts. You are solely responsible for the content of those communications, ensuring you have permission to contact recipients, and complying with applicable laws including CAN-SPAM, TCPA, GDPR, and securities-marketing regulations (Reg D 506(c), 506(b), and equivalents).

The Platform integrates with third-party services (Stripe for billing, Resend for email, Twilio for SMS, OAuth providers, and others). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party service availability, accuracy, or security beyond our reasonable diligence in selecting them.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.

CREPilot is a software platform. We do not provide investment advice, broker services, securities recommendations, or fiduciary services. Use of the Platform does not create a broker-client, attorney-client, or advisory relationship between you and CREPilot.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREPILOT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.

You agree to indemnify and hold harmless CREPilot and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Platform, (b) Your Content, (c) your breach of these Terms, or (d) your violation of any third-party right or applicable law.

You may cancel your subscription at any time from account settings. We may suspend or terminate your access immediately if you breach these Terms, fail to pay subscription fees, or use the Platform in a manner that exposes us or other users to risk. Upon termination, your right to access the Platform ends; we may retain Your Content for a reasonable period to allow export and to comply with legal obligations.

We may modify these Terms from time to time. The updated Terms will be posted at this URL with a new “Last updated” date. Material changes will be communicated by email or in-app notice. Continued use of the Platform after changes constitutes acceptance of the new Terms.

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform, and you consent to personal jurisdiction in those courts.

Questions about these Terms can be sent to support@getcrepilot.com or by mail to: SunCore Capital LLC, 1045 Kane Concourse, Bay Harbor Islands, FL 33154.